A second letter to the CQC about the Coulsdon Medical Practice
27/04/2018 09:25:00......Posted by Mario Creatura
Following our first letter to Sir David, Chief Executive of the CQC, about the Coulsdon Medical practice, we have sent another requesting further information:
'Dear Sir David,
Coulsdon Medical Practice, 66 Brighton Road, Coulsdon, S CR5 3EE
We write as representatives of the Coulsdon West ward of the London Borough of Croydon to reiterate our strong objections to the potential closure of the above Medical Practice in our ward.
We wrote to you on 6th April outlining our grave concerns at the closure of the very popular service, and requested both an explanation and guidance for the 3,500 patients who use the practice. We have yet to receive a reply.
Since news broke of the possible closure of the Coulsdon Medical Practice, many local residents have written to us expressing their shock and incomprehension at the decision.
We have seen the CQC inspection report of 18th April 2018 rating the practice as ‘inadequate’ in the areas of safety, effectiveness and leadership. We welcome the recognition that it has been rated ‘good’ for being caring and responsive. This echoes the 2017 NHS GP Patient Survey which ranked the surgery 6th out of 57 sites in Croydon with 94.58% of patients rating their overall experience as ‘good’. This does not appear to have been factored into your inspection.
We have recently learned that Dr Khan feels that he has no other option but to tender his resignation after 34 years of loyal local service. Like you, we want the best possible healthcare for our residents, but with demand for services in the area increasing we feel closure is not beneficial to providing that care.
As well as the information requests in our previous letter, we would welcome answers to the following:
- What provision is being made to replace the ‘inadequate’ practice and ensure the service provision isn’t diminished and the quality is improved?
- Is closure preferable to a managed development plan to improve the practice?
- There are increasing demands for health services locally with huge developments taking place in the area. Was this factored into your inspection report?
We look forward to hearing from you.
Cllr Luke Clancy, Cllr Mario Creatura, Ian Parker (candidate)'