How many Council tenants have made 'disrepair' claims?
15/02/2017 16:46:00......Posted by Mario Creatura
I've sent the following question in to the Council, I'll update when I received a response:
Could the Cabinet Member please detail the total number of 'disrepair' claims made by Council housing tenants each year from 2010 to the most recent year available?
Can the Cabinet Member please detail the total figure each year spent on legal fees or compensation paid as a result of 'disrepair' claims?
[See blog picture]
Looking at Croydon Council data between the period 2010/11 and 2016/17 this shows that:
- Number of Disrepair cases bought against the Council 111
- Number of Disrepair cases settled by the Council 39
- Number of cases successfully defended and dismissed 49
- Current case work 23
- Damages settlement for cases bought against the Council £231,621.21
- Average cost per case £5,939
Whilst there has not been an increase in cases over the period and they have reduced in the last 2 years, there has been an increase in the number of cases settled. However, some cases are settled by carrying out a range of works and there is no monetary compensation or costs paid. The increased level of cases settled is primarily due to a change in the way that the Courts are judging these cases in favour of claimants and where cases of mould and condensation due to construction type and inadequate heating levels and ventilation are now seen as a defect and an impact on health. There has also been an increase in legal costs over the last 2 years. Many of the cases brought forward are successfully challenged by the council.
The council is committed to ensuring that all our council tenants live in good quality homes. Through investing up to £28 million per year on programmes such as new central heating, windows, kitchens and bathrooms, we have maintained all our homes at the Decent Homes Standard.