Public meeting with Southern Rail
24/05/2016 21:09:00......Posted by Luke Clancy
Had an interesting exchange with executives from Southern Railway tonight at a public meeting kindly organised by Croydon South MP Chris Philp. I have the misfortune of paying to travel on Southern Rail five to six days a week, sometimes seven, whilst it is rated worst in Britain. Commuters from Coulsdon South expressed intense frustration at the meeting that their station is skipped so often in order for the rail company to regulate services. Even the Southern execs admitted that at 1.85% of the time the frequency with which trains skip picking up passengers at Coulsdon South is abnormal.
Cllr Clancy: The company that owns Southern Rail last year made at least £25 million profit, and its chief executive earns more than £2 million per year. Given your low scoring in customer satisfaction surveys do you think that is justified?
Southern executive: We don’t recognise those figures.
Cllr Clancy: I’m quoting from the Evening Standard. Can you then tell us what your profits are?
Southern exec: The current financial year’s figures are still subject to audit and haven’t been released yet.
Cllr Clancy: OK, can you tell us what profits you made in the previous financial year then?
Southern exec: I’m sorry, we don’t have those figures to hand.
For the record here are the reports stating the profits they have made (and pocketed):