Let residents know that the NHS is here for them this Easter.
Let residents know that the NHS is here for them this Easter.
We need your help to remind people that the NHS is here for them if they need urgent care over the Easter holidays. You can also help to ensure that residents are prepared for the bank holiday by ordering and collecting prescriptions and seeking advice where necessary before the holiday period.
People can continue to get urgent care over the busy East bank holiday– GPs are offering more appointments, including evenings and weekends, for people with urgent health needs. Most appointments will be by telephone or through video consultation, but face to face appointments are still offered if necessary.
GP practices will let their patients know how to access urgent medical help between 8am and 8pm, with contact information also available on practice websites. People can also visit 111online or call 111 at any time, where they will be asked some questions about symptoms on the website, or by speaking to a fully trained adviser on the phone.
Using 999 is for emergencies and should only be called if the situation is life-threatening.
We will also be offering Covid-19 vaccination clinics across South West London providing 1st, 2nd, booster, and spring booster vaccinations along with vaccinations for 5-11 year olds. More information on these clinics including locations and opening hours can be found on our website at https://swlondonccg.nhs.uk/covid/vaccination-walk-in-clinics/.
You can help the NHS this Easter by sharing these important messages below with residents and local community groups
Information about where to seek help for a range of care needs. Share this information on your websites, newsletters and social media posts.
If you need urgent health care
· If it is a life-threatening emergency, then call 999
· If you are told to go to hospital, then you must go. The NHS will help you get the care you need.
If you need urgent mental health care
· For Kingston, Richmond, Merton, Sutton or Wandsworth ring the 24/7 crisis line at South West London St George’s 0800 028 8000 – https://www.swlstg.nhs.uk/patients-carers/crisis-support/mental-health-support-line
· For Croydon call South London and Maudsley NHS Foundation Trust on 0800 731 2864 (Option 1) https://www.slam.nhs.uk/patients-and-carers/crisis-support/
If you need advice from a pharmacist that is not related to coronavirus
· For minor medical problems, not related to coronavirus, many local pharmacies will be open and are able to help this weekend – although their opening times may be different
· A number of pharmacies in London will be open for longer hours – search for a pharmacy at www.nhs.uk/service-search/find-a-pharmacy
If you think you need urgent dental treatment
· Call your dentist
· If you cannot contact your dentist, or you do not have one, use the NHS 111 online service or call if you cannot get online
· If an appointment is necessary, this will be arranged at an urgent dental care centre.
If you or someone you live with has coronavirus symptoms
· Stay at home and visit nhs.uk/coronavirus for health advice
· Do not go to your GP practice, pharmacy or A&E
· If your symptoms worsen, or you feel that you cannot manage at home, please visit the NHS111 online coronavirus service. Call 111 if you cannot get online or you’ve been told to do so.
If you or people you live with do not have coronavirus symptoms and you think you need advice from a GP
· GP services are available this Bank Holiday weekend
· Contact your practice online or by phone to be assessed
· If your practice is not open but an appointment is necessary, you will be advised of the next steps. Your appointment may be at another nearby service.
Coronavirus vaccine
· Vaccine clinics remain open across south west London, details available here – https://swlondonccg.nhs.uk/covid/vaccination-walk-in-clinics/
· Vaccines are available for
o 1st and 2nd doses for people aged 5 years old and over
o boosters for people aged 16 years old and over, plus at-risk children aged 12 to 15 years old
o spring boosters for people aged 75 years old and over, plus people aged 12 years old and over with a weakened immune system
o additional primary doses for people with a severely weakened immune system aged 12 years old and over
Share messages about preparing for Easter and the services available over the bank holiday on your social media channels
Topic
Image to use on social media
Suggested message
Prescription – preparing for the bank holiday
📣 Do you take medication regularly?
⌛ It is important to check your prescription and order what you need and in plenty of time.
Pharmacy
Your local pharmacy can offer healthcare services and you don’t need to book an appointment.
Find a pharmacy near you 👇
www.nhs.uk/service-search/pharmacy/find-a-pharmacy
Messages to use from Wednesday 13 April – Monday 18 April
Pharmacy
Your local Pharmacy offers healthcare services which you don't need to book an appointment for, just pop in.
Find out if your local pharmacy is open this Easter holiday👉 ow.ly/h1d650wZ9w0
GP/NHS 111
Need medical help over the Easter Bank Holiday?
🚨 Remember A&E and 999 are for emergencies
Mental Health
✔️ Urgent mental health support is available in south west London over the Easter Bank Holiday weekend.
🚨 Please only attend A&E if you or someone else is in danger. www.swlstg.nhs.uk/patients-carers/crisis-support/mental-health-support-line
Mental Health Croydon only
✔️ Urgent mental health support is available in Croydon over the Easter Bank Holiday weekend.
🚨 Please only attend A&E if you or someone else is in danger: www.slam.nhs.uk/patients-and-carers/crisis-support/
Kooth CYP (MH)
If you are 11-21 years old and are feeling anxious or low, you can speak to someone online for support 24/7.
