Croydon Council has launched a Waste & Street Cleansing Consultation which will run for six weeks. The aim is to collect feedback from residents about their experiences with the service and offer insight into what is most important to Croydon for a new contract.
An online survey has been launched and will be open until midnight on 25 February on the council website. Printed copies and a large font version are available by request by calling the council at 020 8726 6000, 9am- 4pm Monday – Friday.
Whilst the survey is running, 400 phone calls will be made to residents to collect a random sample, and two focus groups will be hosted to get more in-depth information. We know how important clean streets and reliable collections are to residents, and this feedback will be used to shape the next contract, when our current one with Veolia expires in 2025.
