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 The Sanderstead Blog
Cllr  Lynne  Hale
Cllr  Yvette  Hopley
Cllr  Tim  Pollard

Seven Day GP Urgent Care Services and GP Appointments
16/03/2017 20:09:00......Posted by Yvette Hopley

People in Croydon will soon have access to a wide range of urgent care services, including GP appointments available from 8am to 8pm, seven days a week.

From April 2017, three ‘GP Hubs’ will open across the borough to treat children and adults with urgent care needs.  The new ‘Hubs’ will be open for longer hours every day, and will offer more services to treat both minor injuries and minor illnesses. 

People should call NHS 111 for an assessment to book an urgent appointment at a GP Hub.  The hubs also offer walk-in services, but the NHS is encouraging people to ‘phone before you go’ to make sure they access the most appropriate service for them.

NHS 111 is staffed by highly-trained health advisors to direct people to the best medical care depending on their symptoms – including the GP Hubs where appropriate. NHS 111 is available 24 hours a day and is free to call from landlines or mobiles.

Appointments at any of the new GP Hubs will be available to people living and working in Croydon if they are unable to get an appointment with their own GP.

The improved services are part of a new contract with NHS Croydon Clinical Commissioning Group and the Croydon Urgent Care Alliance – a coalition of hospital doctors, nurses and local GPs.  This means, that for the first time, emergency and urgent care services will be working together to provide more coordinated care and support right across the borough.  It also means patients and GPs within the Hubs will benefit by having more services closer at hand.

The new GP Hubs will increase the services already available at Purley Minor Injuries Unit and New Addington Minor Injuries Unit.  A new Central Croydon GP Hub will be provided within the East Croydon Medical Centre, replacing the walk-in centre located on Edridge Road.

There will also be a continuation of the Urgent Care Centre and GP out-of-hours services located at the front door of the Emergency Department at Croydon University Hospital.  The Urgent Care Centre itself will be open 24/7 and equipped with the expertise to treat all urgent but non-life threatening illnesses or conditions.

Additional services from the Croydon Urgent Care Alliance will include:

·       A roving GP service to provide urgent home visits for local residents live from 1 July 2017

·       an out-of-hours GP service, including rapid telephone advice, face-to-face consultations and home visits from trained clinicians Monday to Friday (between 6.30pm to 8.30am), and 24 hours a day at weekends and bank holidays.

Dr John Chan, a local GP and the chair of Croydon GP Collaborative said:

“The new urgent care service enables previously separate parts of the system – including the Urgent Care Centre, A&E, and Walk-In Centres – to be joined-up along with other primary care services, such as GPs and local pharmacies. This will make access to appropriate care and advice much more straightforward for patient and professionals alike.

“We are also promoting 'Phone Before You Go!', which uses NHS 111 to book individuals for telephone or face-to-face consultations at the hubs for a more seamless patient experience.”

Dr Kathryn Channing, lead consultant for the Emergency Department at Croydon University Hospital said:

“In joining-up our urgent and emergency care services, we have a real opportunity to get this right for Croydon.  Across the country, you hear reports of emergency services under pressure as people often find it difficult to access primary care – especially in the evening and at weekends. 

“Our alliance means that GP appointments will be available from 8am to 8pm, 7 days a week.  What’s more, because the hospital will be running the services with Croydon GPs, you will be seen by one team working together to provide the right care for you.” 

Dr Fiyaz Lebbe, GP Director of AT Medics added:

“By combining our services, we are placing people at the heart of everything we do, rather than expecting people to navigate their way round from one service to the next.  By working together, our people will benefit from extended opening hours for GP Hubs, with direct links into hospital care and local pharmacies.  This means we can do more to keep people well, and provide expert care and treatment when it is needed.”

The Croydon Urgent Care Alliance teams up hospital doctors and nurses alongside community healthcare professionals from Croydon Health Services NHS Trust, with General Practitioners throughout the borough to offer a wealth of clinical experience, knowledge and expertise.

Local GPs have formed the Croydon GP Collaborative and, with the Trust, have joined with AT Medics – a leading provider of primary care services in London – to complete the partnership.

Dr Agnelo Fernandes, Assistant Clinical Chair, Croydon Clinical Commissioning Group, said:

"We are delighted to announce that the contract has been signed for Croydon’s new urgent care service.  The plans were drawn-up after extensive engagement with local residents who called for longer opening hours and greater access to GP appointments.  We are proud that Croydon Urgent Care Alliance will help local people to get the right treatment by the right person in the right place.”

The contract awarded by Croydon CCG will run for three years from April 2017, with an option to extend for a further two years. 


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 Other Blog Posts

Update on Fiveways
14/03/2018 12:36:00.......Posted by Lynne Hale

Residents who use Fiveways in Waddon may be interested in knowing that Transport for London has updated us with regard to the consultation which took place last year about improving traffic flow through this notoriously congested junction and improving provision for pedestrians and cyclists.

TfL has now advised the following:

“Working in partnership with your borough, we consulted on our proposed major changes to the road layout on the A23 and A232 at Fiveways in Waddon between 10 July and 18 September last year.
I am writing to let you know that the factual consultation report is now available.
We received 431 direct responses, of which 63 per cent supported or supported most elements of our proposals, 19 per cent opposed all or most elements of our proposals, and 18 per cent did not give an opinion or were not sure.
To view the consultation report, please go to
Following careful consideration of consultation responses, we have identified some areas in the design which could be amended. We are currently exploring the options available and testing their feasibility. Together with Croydon Council, we will continue to work through the issues raised and will consider how best to respond to them in line with the Mayor’s Transport Strategy. We plan to publish a detailed response to issues raised indicating how we propose to move forward with the project in summer 2018.”




Cherry Blossom Tree Dies in Purley Oaks Road
13/03/2018 16:25:00.......Posted by Yvette Hopley


Very sadly a Cherry Blossom Tree has died in Purley Oaks Road.  It must be @100 years old and has added to the street value over many years. Its a terrible shame as it was just about to blossom.  I am informed by the new tree officer that it wasn't at all well and the roots were diseased.  Fortunately the family had gone out for the day as the very large tree fell across their drive blocking the pavement.  Officers at the council were quick to respond and the tree has now been cut up and removed.  A temporary tarmac patch will cover the area until a new tree is planted in the winter time.



Application for 48 Mitchley Hill withdrawn
03/03/2018 07:21:00.......Posted by Tim Pollard

We have recently learnt that the planning application for 9 x two bedroom flats and parking at 48 Mitchley Hill has been withdrawn by the applicant. 

We don't know the reasons for this withdrawal. I had referred the application so that it could only be determined by committee. I imagine there may well be another application for the site at some point.

Interestingly Cllr Paul Scott (Labour chair of the planning Committee) had also referred the application to committee. History suggests that he normally does that only when an application might be earmarked for refusal by officers or the site could be more intensively developed.



Temporary stay of execution on 105-7 Purley Downs Road
02/03/2018 10:57:00.......Posted by Tim Pollard

I heard today the the application to demolish two beautiful detached houses on Purley Downs Road and replace them with two blocks of flats has been refused by Croydon Council. Whilst on one level that's good news, it is not as good as it sounds due to the reasons for refusal, which are:

A legal agreement has not been provided to mitigate the impacts of the development in relation to:

    -     Provision of affordable housing (up to the Policy requirement of 50%) 

    -     Car club - 2 years membership for residents 

    -     Carbon offsetting (financial)

    -     To address air quality (either financial or Low Emission Strategy).

In other words the council is happy with the principle and the design, but they have not been assured about the proportion of affordable housing they will get in the development!

I am sure we can lok forward, in short order, to another application which is substantively the same but with the technical issues addressed (unless the appplicant chooses to appeal this decision instead).



Noisy drain cover at Waitrose traffic lights fixed
19/02/2018 08:57:00.......Posted by Lynne Hale

If you have been anywhere near the Waitrose traffic lights since Christmas, you may well have heard a particularly noisy drain cover rattling around when vehicles drove it.
I reported this and some repairs were attempted with tarmac. However, although it quietened the noise a bit, it was clear that this drain cover was in fact broken and needed replacing.
It must then have come as a considerable relief for residents living nearby when Thames Water replaced the defective cover in early February.



Wentworth Way closure
12/02/2018 12:38:00.......Posted by Tim Pollard

SGN are continuing with their gas mains replacement scheme this week in Wentworth Way. These works will take place during the half term break. Wentworth Way will be closed at its junction with Limpsfield Road to Ellesmere Drive, with two-way signals at the junction with Ellesmere Drive. Displaced traffic will be directed via Hilton Way.



Spineless council backs developers again
09/02/2018 11:20:00.......Posted by Tim Pollard


Last night I represented residents in Gainsborough Drive before the planning committee - and as is normal these days the Labour-run committee backed the developers rather than the residents.

The site is a back garden development which was refused by the council when under Conservative control in 2013, but the developer then got permission on appeal. When they came to build it, they built in the wrong place, to the wrong height, the wrong width, on a raised plinth instead of at ground level and with a sloping ramp to get access to the front door. Once it became clear that they were building much more than they had permission for, local residents contacted myself and the council enforcement team, who told the builder to stop and seek permission for what he was actually building. They repeatedly ignored this and the council did not compel them to, so in the end they completed the building at their own risk.

They then applied for permission for what they had built, which was refused by the council. They went to appeal and lost. 

In his refusal of the appeal the Inspector particularly commented that removing the ramp “would still leave it sitting on what is in effect a raised plinth, with a door threshold level that would be incompatible with those of No1 to 7. I am not persuaded that the imposition of a planning condition requiring the ramp's removal would provide an acceptable alternative."

So the developer made a few changes, namely moving the front door so as to be able to delete the ramp and create a 1m space in front of the pavement in which they propose some planting to try to disguise the odd proportions of the raised building they are left with.

Council officers decided that was fine, saying ‘The proposed removal of the existing raised ramp, balustrade and the alteration to the location of the front door will help alleviate the inspector’s concerns.’

I don’t think so. With the door moved, and the ramp removed, we have an oddly proportioned building with its windows at the wrong height. The developer has not very successfully tried to disguise that with planting, but the reality is that the plants will struggle to survive in the few inches of space they have between the wall and the pavement. It will look horrible.

In his conclusion the 2016 Inspector said “I have found that the appeal development has an unacceptable appearance. The nature of the harm is such that I consider it could not be addressed by my imposition of reasonable planning conditions. The appeal is therefore dismissed.” 

The Inspector was effectively saying that he does not believe there is anything the developer can do to make the building acceptable.

Clause 7.9 of the council report says ‘The inspector and officers are minded that reverting to the 2012 consent would involve the demolition of the house.’

And that’s exactly what should have happened to prevent the council becoming laughing stock amongst developers. 

But no, the Labour controlled committee decided by 3 votes to two (breaking along party lines) that although the resulting building is wrong on virtually every level, it can stay, and they granted it permission. The message this sends to developers is quite clear. Build what you like in Croydon, our spineless council won't stop you.



Westfield Avenue road name plate being replaced
09/02/2018 09:02:00.......Posted by Lynne Hale


A resident recently let me know about the very sad state of the Westfield Avenue road name plate – at the west end. Seemingly he has in the past painted it to keep it in good condition but it is now rotten and collapsing with heavily rusted supports.
I am pleased to say that the Council has agreed to replace this sign so we can look forward to seeing a new one there shortly.



Seat at 403 bus stop Sanderstead Recreation Ground
06/02/2018 12:38:00.......Posted by Lynne Hale

Following the loss of the bus shelter, with the toilets, and the opening of the wonderful Priscilla’s café a while ago, a number of residents have been in touch about having a seat installed. Clearly for some people if there is a bit of a wait for a 403 bus it can get a bit wearying standing at this stop.
I am pleased to say that a suitable spot has now been identified and he job is now being costed. I will update with further news…



20mph Zones in South of the Borough
16/01/2018 19:20:00.......Posted by Yvette Hopley


As residents will be well aware signs are appearing in the south of the borough for the introduction of the 20mph zone.  We realise that this may well be confusing for some residents with Sanderstead Road and a number of others remaining at 30mph whilst others such as Purley Downs Road are 20mph.  

Residents may also find it particularly confusing when faced with a choice.  What do you mean you might say?  Well in some roads, Farmfields for instance, just by Sanderstead library the signs on the entry to the road show 30 on one side and 20 on the other.

I have asked officers if they can explain the signage which residents have brought to my attention saying they are quite confused.



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 Older Blog Posts
Purley Skyscraper
43 Downsway - appalling planning decision
Mitchley View road safety
Last Floating Shelter before Christmas
98 Hyde Road - increase from 7 to 8 flats
Xmas Lights - Sanderstead and Hamsey Green
Garden grabbing encouraged in Mayor Khan's London Plan
Onslow Gardens closure: Tardis required
Friends of Purley Beeches AGM
Litter picking in Riddlesdown
Sanderstead Floating Shelter
Trees Outside Priscillas and The Gruffy -- Xmas Lights
Traffic Sensors - Purley Oaks Road
Footpath 138 Between Shaw Crescent and Rectory Park/Road Cleansing/Garden Waste Dumping
Bus Diversion
Fly tipping in Hamsey Green
Objection to local plan
A Busy Day in Croydon
Rec traveller update
Eid prayers in the Rec
Graffiti removed
Sanderstead Rec travellers
Eid Celebrations at sanderstead Rec
Local Plan: good news for Sanderstead, not so good elsewhere
SGN road works in Hamsey Green
Borough Grange garden furniture
Change to Riddlesdown road works
More roadworks in Sanderstead
Update on Addington Road Gas Main replacement
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