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 The Coulsdon Town Blog
 
Cllr  Luke  Clancy
Cllr  Mario  Creatura
Cllr  Ian  Parker
 

Favouritism for Labour HQ repeat fly-postering?
27/06/2017 17:45:00......Posted by Mario Creatura

 
 

I've received an answer back from Cllr Ali who is the Cabinet Member responsible for Council Enforcement on a question about fly-postering procedure.

CQ032-17 from Councillor Mario Creatura to Councillor Hamida Ali

 Can the Cabinet Member please detail the following:

- How many cases of fly-postering have been reported to the Council by residents since May 2014?

- How many cases of fly-postering have been noted independently by officers since May 2014?

- How many of those are 'repeat offenders'?

- How many have resulted in a 'warning' visit from enforcement officers? Please divide these by those highlighted by residents and those noted by officers.

- How many of those have resulted in some form of formal enforcement? Please detail the action taken again dividing between those highlighted by residents and those noted by officers.

 Reply

1.    How many cases of fly-posting have been reported to the Council by residents since May 2014?

748 have been reported and removed across the service. Unfortunately the method of reporting and recording does not allow us to differentiate between residents and other sources.

2.    How many cases of fly-posting have been noted independently by officers since May 2014?

As above these figures cannot be separated as are recorded together. 748 fly post reports have been recorded since 2014.

3.    How many of those are 'repeat offenders'?

From our records we can find only 1 who could be deemed to be a repeat offender.

4.    How many have resulted in a 'warning' visit from enforcement officers? Please divide these by those highlighted by residents and those noted by officers.

The council do not generally visit organisations suspected of fly posting.  The first stage in the process is to try and contact who we think is responsible, advise them that what they are doing is illegal and ask that they remove the posters. This is successful in the vast majority of cases. If they refuse or we get evidence of further incidents the council would then issue a formal written warning.  Our records show that 4 Premises or businesses have received written warnings.

5.    How many of those have resulted in some form of formal enforcement? Please detail the action taken again dividing between those highlighted by residents and those noted by officers.

There has been 1 prosecuted, who were fined and ordered to pay a combined total of £10,230. The level of detail as to who reported the incidents has not been recorded (as a witness to the posters actually being up is not necessary for a prosecution unless a person sees the offender putting them up.)

This answer triggered a number of further questions that I have today submitted to the Council:

'In response to the answer given to CQ032-17 on the subject of fly-postering, the Cabinet Member reveals that using the Council's records they can find only one who could be deemed to be a repeat offender.

On 27th June 2016 I reported to Officers the repeated fly-postering of Croydon Town Centre by Ruskin House on Coombe Road - the HQ of the Croydon Labour Party. These posters were on the sides of buildings, phone boxes, walls and other non-sanctioned locations.The reply on 28th June ensured enforcement officers would look into this and would update me on 'what action is taken'.

On 8th July 2016 I reported to Officers that Ruskin House had yet again fly-postered Croydon Town Centre. That afternoon I was assured the 'NSO team to look at this and update you on what action they have taken'.

On 22nd February 2017 I yet again reported to Officers that Ruskin House had put up posters around Croydon Town Centre. I was assured on 27th February that this would be taken up and I'd be 'updated directly as this is an enforcement issue.' No update was provided.

On 11th March 2017 I reported to Officers that Ruskin House had put up yet more posters around Croydon Town Centre. A more substantive reply came on 13th March. The fly posters in 2016 were dealt with by way of a verbal warning. The individual person that this was issued to is no longer involved with Ruskin House so the Council told me they were unable to follow up with enforcement action. 

Ruskin House has now been issued with a written warning which, if breached, could result in a Community Protection Notice being issued. This would then make them liable to a fine or prosecution.  

My questions to the Cabinet Member are as follows:

1. Why is the system used to record instances of fly-postering not kept up to date accurately by Officers?

2. What processes will she be putting in place to ensure the accurate recording of information for the purposes of enforcement going forward?

3. Will the Cabinet Member ensure that 'Ruskin House' as opposed to an individual is noted as a 'repeat offender'?

4. Is it the practice of this administration to attribute an organisation's illegal fly-postering as the responsibility of an individual or of anyone representing that organisation?

5. Does the Cabinet Member believe Ruskin House has been given particularly special treatment and if so why does the she believe that is the case?

6. Should Ruskin House break the written warning, what does the Cabinet Member believe is proportionate enforcement action?

7. Does the Cabinet Member feel it is acceptable for political parties to fly-poster, sticker or spread other messages through illegal means?

8. Will the Cabinet Member commit to work with colleagues within her party to ensure that illegal political fly-postering will never again take place across our borough?

9. Can the Cabinet Member please estimate a cost for the removal of the Ruskin House posters and the Labour General Election fly-postering/stickers that she will be aware have been distributed across the borough?'

Reply received:

1. Why is the system used to record instances of fly-postering not kept up to date accurately by Officers?

In some cases the posters put up are permitted and are not classed as flyposting under the Town and Country Planning Act. The council has also changed reporting systems and is currently engaged in the roll out of a new database (CRM) to record some instances. Instances are not / were not recorded centrally due to the designation of different posters.

2. What processes will she be putting in place to ensure the accurate recording of information for the purposes of enforcement going forward?

The CRM system should be operational soon, however, repeat offenders can still be identified and issues addressed, especially where an evidential chain can be highlighted and used. Officers have used existing processes to identify several prolific fly posters and one was recently prosecuted and fined a substantial amount. https://wp.croydon.gov.uk/news/council-prosecutescompany-and-director-for-flyposting/

3. Will the Cabinet Member ensure that 'Ruskin House' as opposed to an individual is noted as a 'repeat offender'?

The legislation does not allow for that approach. A responsible person needs to be identified. A course of conduct observed and then dealt with accordingly.

4. Is it the practice of this administration to attribute an organisation's illegal fly-postering as the responsibility of an individual or of anyone representing that organisation?

It can be both or either.

5. Does the Cabinet Member believe Ruskin House has been given particularly special treatment and if so why does the she believe that is the case?

Officers are not allowed to give special treatment. They have been dealt with as any other person/organisation would be. The instances at Ruskin House have been noted.

6. Should Ruskin House break the written warning, what does the Cabinet Member believe is proportionate enforcement action?

It depends on the scenario. As the letter sent was a warning letter, the sanction for breaking it means that the next step may be the serving of a formal notice or a fine may be issued. However, as a warning letter has been sent in this instance, there is no reason to believe that the warning will be broken in the future.

7. Does the Cabinet Member feel it is acceptable for political parties to flyposter, sticker or spread other messages through illegal means?

Some temporary event advertising is permitted under the relevant legislation so a blanket statement cannot be made. That notwithstanding, with the best will in the world we cannot expect that every individual taking an interest in electoral politics will be fully conversant with the relevant legislation regarding stickers, for example.

8. Will the Cabinet Member commit to work with colleagues within her party to ensure that illegal political fly-postering will never again take place across our borough?

We will continue to work to address problems when they are brought to our attention. It is impossible, however, to ensure that it will never again take place.

9. Can the Cabinet Member please estimate a cost for the removal of the Ruskin House posters and the Labour General Election flypostering/stickers that she will be aware have been distributed across the borough?

The cost was negligible as most of the posters were taken down by Ruskin House after they were instructed to do so. 

 
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Community Engagement
15/05/2018 20:00:00.......Posted by Ian Parker

I attended an excellent evening last night by the Army Engagement Group at Royal Russell School.

The Group want to connect with community representatives, businesses and others to give a better understanding of what they do.  They achieved this last night.  One useful contact they picked up was a representative from Janes Information Group based in Coulsdon.

Anyone interested in the Cadets and local Army-led projects involving young people would have found the evening worthwhile.

Thank you to those involved with its organisation.  Time well spent.  More information available from www.army.mod.uk/engagement

 


 

The fish that got away...
15/05/2018 10:16:00.......Posted by Mario Creatura

 
 

This is close to the top of the oddest piece of casework I've had to deal with as a councillor - a very fishy tale.

It appears that in the middle of the night someone chose to dump some rather large fish (I'm not an expert but it looks like a shark...) in a commercial skip on Sandown Road.

Whilst many of the fish made it into the skip, one got away and was left on the road.

A very helpful resident donned a pair of marigolds and put it in the skip with the rest of its school.

I yesterday contacted the Council to see what could be done. While it's not a health hazard, there is a chance that if left long enough the smell could invite rats. The Council is getting in touch with the owner of the skip to see if it can be removed quickly. They're also sending Neighbourhood Safety Officers to investigate.

Update

I've been reliably informed that it's not a shark, but a sturgeon. And that the resident used disposable gloves, not marigolds!

 


 

Portnals Pipe update
05/05/2018 10:25:00.......Posted by Mario Creatura

 
 

For some weeks now we've been putting pressure on the Council and Thames Water to fix the broken pipe on Portnalls Road.

Following significant pressure from local councillors, Croydon Council has issued the below message to Thames Water:

'I’m writing with reference to the ongoing overflowing sewage issue on Portnalls Road, Coulsdon and the number of emails which have already been exchanged today.

I’m pleased to note that there is a tanker currently on site attending to the clear up of the sewage.  However, this issue has been ongoing for several days.  Although I appreciate that work is required to devise a permanent solution, we had been assured that the manhole was being cleared twice a day to prevent an overflow – this is clearly not happening or is not an adequate precaution given the situation yesterday evening and today.

The overflow of sewage is affecting a public footpath which is close to a school.  I don’t have to point out the risks to public health from raw sewage, which are significant, and the situation is unacceptable.  I am receiving regular complaints and emails expressing concern from the school, members of the public and elected members and I do not think it will be long before the local press are alerted to the situation.

My colleague in the council’s public protection service has already advised you about the potential for us to take enforcement action to deal with the ongoing risk to public health being caused by this situation.  This would involve us serving statutory notices on yourselves requiring you to take remedial action, the notice carries the facility for us to carry out the works in your default and re-charge the cost to you.  Depending on the legislation used, failing to comply with the notice could be an offence for which we could take legal action (prosecution) against you in the Magistrates’ Court.

We have already requested you to provide us with a plan outlining your proposal for a permanent solution, along with timescales, and I look forward to receiving this by Tuesday 8th May in order to avoid the need for us to take enforcement action against you.  The situation will be closely monitored by my environmental health colleagues over the bank holiday weekend and enforcement action commenced should we not receive the requested information from you or if there are any further sewage overflows which are not cleaned immediately.

Can you also provide me with a point of contact leading on this case for the weekend so my officers are able to speak to them should the need arise.

For the interim and by return please provide reassurance that Thames are actively managing this unacceptable environmental situation and are providing a permanent presence onsite to deal with any surcharging until a solution can be found.'

Update: 8th May

Update from Croydon Council:

'We have received an update from Thames, in that they have identified the problem with the manhole which is overflowing and are hoping to connect to an alternative, existing sewer.  This sewer is not a public sewer and they therefore need permission from the landowners, whom they have contacted to request this.  They will update us on Thursday.

'In the meantime they have increased the frequency of pumping out the manhole to prevent it overflowing.  Council officers will continue to monitor the situation.'

Update: 11th May

An update from Thames Water:

'Following my email of earlier this week I wanted to write with an update on the repair to the sewer on Portnalls Road.

'My colleague has spoken to the leaseholder of the field and he is happy for us to attend and construct the cross connection. This work is planned to start Monday or Tuesday next week. The sewer we are connecting into is also being lined to ensure its structural stability in the long term. The sewer runs close to the mature trees and the lining will protect it from future root ingress.

'Be assured that we are continually updating Council Officers of our works and will do throughout.'

Update: 18th May

From Thames Water: 'I just wanted to provide you with a latest update on the works in Portnalls Road. We have now completed the lining works. However, during our line search to construct the new cross connection pipe across the field, we found an existing pipeline. Initially we thought that this was a high pressure gas main. We contacted Southern Gas Networks, who have since reported that this was not one of their assets. We now believe that this is a pipe belonging to Esso and we are in the process of arranging a meeting with them.

'Neither Barrett Homes, nor the leaseholder of the field mentioned the existence of the pipeline to us in prior conversations.

'We continue to pump out of the sewer. We understand that this may cause minor disruption to local residents, for which we apologise. However this will only be a short term delay until we can get the correct authorisations in place to continue.'

Update: 25th May

Thames Water have now sorted out the issue with the pipeline and the work is due to begin next Tuesday. The work should be completed by the end of the week.

 


 

CQC replies about the Coulsdon Medical Centre
01/05/2018 17:54:00.......Posted by Mario Creatura

 
 

Following our first and second letters to the Care Quality Commission on the closure of the Coulsdon Medical Centre, we today received this reply:

'Dear Cllr Clancy, Cllr Creatura and Mr Parker,

Thank you for your correspondence of 6 and 27 April 2018 written as representatives of Coulsdon West Ward, raising objections to the closure of Coulsdon Medical Centre. As the Acting Deputy Chief Inspector (London), Sir David Behan has asked me to respond to you.

I appreciate residents have made very positive comments about the care and treatment they have received from the practice over many years.

As you may be aware, the Care Quality Commission (CQC) registers and inspects services to make sure health and social care services provide people with safe, effective, compassionate high quality care and encourage services to improve.

CQC has carried out three inspections of Coulsdon medical Centre. Following the first one in June 2016 we identified a number of patient safety concerns. The practice was rated Inadequate and placed into Special Measures. This process gave the practice time to seek support from relevant services to make the required improvements.

At the second inspection in June 2017, we were pleased to see significant improvements and we rated the practice as Requires Improvement and took them out of Special Measures. At our most recent inspection carried out in February 2018, we found some of these improvements had not been maintained with particular regard to patient safety. We have once again rated the practice Inadequate and placed them in Special Measures. The report following our last inspection was published on 18 April 2018 and can be found on our website at:
http://www.cqc.org.uk/location/1-586172882?referer=widget3

I am aware of how popular a GP, Dr Khan is. CQC received many emails and letters from patients informing us of this. I also know that our reports have consistently made reference to the fact that Dr Khan is caring, considerate and kind to his patients. However, providing a good general practice is about more than being kind and responsive. They must be safe, effective and well –led and this practice has not been able to demonstrate this.

The Commissioners and NHS England have been aware of our concerns. They and other organisations have been providing support to Dr Khan and they have been in contact with him throughout the past two years.

It is disappointing to find that with this support Dr Khan has been unable to sustain the improvements and ensure the services provided are safe and effective, as well as being caring and responsive.

Thank you for raising your concerns with us and I hope my response answers your questions. If you have any further questions, please contact Emma Dove, Inspection Manager for South West London by email at emma.dove@cqc.org.uk.

Yours sincerely,

Michele Golden, Acting Deputy Chief Inspector.'

Michele's letter is very helpful and informative - but it doens't advise us what the some 3,500 residents who are currently registered with Dr Khan should do. I have therefore written back to ask them to provide that guidance:

'Many thanks Alexandra.

Dear Michele - thank you for your reply to our letters. It is useful to understand your priorities, ones we entirely accept.

Whilst we entirely understand the priority to provide only the best service for our residents, the reply did not answer several of our questions:
- What is the timeline for improving the Coulsdon Medical Centre from this point? Can a development plan be implemented to bring the Centre up to the standard required with supporting external assistance? Will a new GP be offered the practice? Is there a support mechanism in place to retain the service so that it doesn't cease to exist on the retirement of Dr Khan in October?
- There are some 3,500 local patients at the practice. They have formally been told nothing about the closure. As their representatives we asked for some guidance about what they should do in the short to long-term? Should they register elsewhere, and if so where please? Many are understandably concerned and need reassurance as to what to do next, if anything.

Your help answering these important additional points from our letters would be appreciated.'

 


 

Burst sewage pipe on Portnalls Road
01/05/2018 17:30:00.......Posted by Mario Creatura

 
 

I today received a reply from Thames Water on the cause of the Portnalls Road pipe leak this past week:

'Dear Councillor Creatura

Thank you for your emails of 26 and 27 April.  I can confirm that a full clean-up of the area has now been completed.

We have been aware of an issue with the sewer network affecting Portnalls Road since September 2017.  This is a complex situation and our Field Operations Specialist has been involved in the investigation to determine the cause of the flooding.

Our current evaluation is the sewer pipe from the new development has been connected to the wrong pipework, which we believe to be redundant.  In addition, we also identified a problem with the interceptor; however, this has now been repaired and at the time, we thought this had resolved the situation.   We have also found concrete in the line.

We have identified a sewer pipe in an adjacent field which we believe we can divert to.  This field is currently owned by the developer, from whom we need permission to access.  We are visiting this week to obtain the necessary paperwork, after which we can then begin to plan our diversion.

In the meantime, we have arranged for our Waste Team to attend on a daily basis to check the levels of the manhole and if necessary will arrange for it to be emptied, if required.

I hope you find this information useful.  I have asked a Senior Case Manager in our Executive Office, to continue to keep you updated...'

I have asked Croydon Council to urgently contact the developer to find the cause of the concrete and assure it doesn't happen again. I've contacted the developer directly myself asking to ensure that if it did happen on their watch, inadvertently or otherwise, that it doesn't happen again in future.

 


 

Leaking pipe on Portnalls Road
27/04/2018 13:26:00.......Posted by Mario Creatura

 
 

Yesterday parents from local schools contacted me to let me know that a pipe had burst on Portnalls Road, spewing effluent onto the road. Most unpleasant and unsanitary for local residents and those using the schools.

I immediately drew it to the attention of senior officers in Croydon Council and Thames Water and requested swift action to resolve it.

Thames Water attended soon after and initially worked to pump the pipe to stop further output from it. Today they confirmed that the cause of the issue was not a burst pipe but a serious blockage in the system. They have spent today working to remove that blockage.

Thames Water and Croydon Council have been working to clean the road and hope to have the area back in working order soon.

This is not the first time that this has occured at this location. Some have suggested that it may be due to the building works on Cane Hill, or an increased strain on the local infrastructure as a result of the development. There is currently no evidence for either of these hypotheses, but I have asked for Thames Water to feed back to me as soon as possible with their understanding of the underlying causes for this repeating issue.

Once we have evidence for the cause of the pipe leaking, we can work to address it.

I will continue to keep residents updated on the various local Facebook groups and on this blog as I receive more information.

Update 3.30pm

The path was cleaned and with a high pressure jet and sprayed with disinfectant this morning. Thames Water have also scheduled a twice daily pump out at the manhole to ensure that they do not overflow again.

Currently, the sewer comes across the field from the new development and drops into a manhole on the embankment with an interceptor at the bottom which keeps blocking. Thames Water are working to divert this in the field. This land is privately owned and they are awaiting permission from the developer.

 


 

A second letter to the CQC about the Coulsdon Medical Practice
27/04/2018 09:25:00.......Posted by Mario Creatura

 
 

Following our first letter to Sir David, Chief Executive of the CQC, about the Coulsdon Medical practice, we have sent another requesting further information:

'Dear Sir David,

Coulsdon Medical Practice, 66 Brighton Road, Coulsdon, S CR5 3EE

We write as representatives of the Coulsdon West ward of the London Borough of Croydon to reiterate our strong objections to the potential closure of the above Medical Practice in our ward.

We wrote to you on 6th April outlining our grave concerns at the closure of the very popular service, and requested both an explanation and guidance for the 3,500 patients who use the practice. We have yet to receive a reply.

Since news broke of the possible closure of the Coulsdon Medical Practice, many local residents have written to us expressing their shock and incomprehension at the decision.

We have seen the CQC inspection report of 18th April 2018 rating the practice as ‘inadequate’ in the areas of safety, effectiveness and leadership. We welcome the recognition that it has been rated ‘good’ for being caring and responsive. This echoes the 2017 NHS GP Patient Survey which ranked the surgery 6th out of 57 sites in Croydon with 94.58% of patients rating their overall experience as ‘good’. This does not appear to have been factored into your inspection.

We have recently learned that Dr Khan feels that he has no other option but to tender his resignation after 34 years of loyal local service. Like you, we want the best possible healthcare for our residents, but with demand for services in the area increasing we feel closure is not beneficial to providing that care.

As well as the information requests in our previous letter, we would welcome answers to the following:

  • What provision is being made to replace the ‘inadequate’ practice and ensure the service provision isn’t diminished and the quality is improved?
  • Is closure preferable to a managed development plan to improve the practice?
  • There are increasing demands for health services locally with huge developments taking place in the area. Was this factored into your inspection report?

We look forward to hearing from you.

Yours sincerely

Cllr Luke Clancy, Cllr Mario Creatura, Ian Parker (candidate)'

 


 

Pigeon mess back under Coulsdon Town bridge
26/04/2018 15:46:00.......Posted by Mario Creatura

 
 

The notorious pigeon mess of Coulsdon Town bridge is back with avengeance.

Over the last few years the Council and Network Rail had got a handle on the issue, installing strong meshing and other devices to keep the birds from nesting under the bridge and causing mess on the below pavement. Sadly in recent weeks they have evidently found a weakness in the defences and re-entered the cavity.

The Council is aware and working on a solution, and I've asked them to jet-clean the pavement as a matter of urgency. Those using buggies and wheelchairs should not have to go through the unsanitary environment currently in our town.

 


 

Paint disposal advice
25/04/2018 22:24:00.......Posted by Mario Creatura

 
 

A resident on The Vale called me up today to ask for some guidance on disposing of old and unwanted paint tins.

She had apparently called up Croydon Council and spent forever in 12th position in the queue for the customer services department - so she gave up and gave me a ring instead!

Most residents won't be aware, but Croydon Council doesn't have the capacity to dispose of what they call 'hazardous waste' which includes asbestos or corrosive, flammable, explosive or toxic substances, oil - and paint tins.

This is looked after by the Corporation of London:

  • You are entitled to three collections per rolling year.
  • Each collection can be up to 50L in capacity. This is based on the size of the containers and not their contents.
  • Chemicals and paint tins must be put into boxes for collection.

You can call them on 020 7332 3433 for more information or fill in a form on their website to arrange collection.

For the full list of what our Council can and can't dispose of, visit their website.

 


 

Welcome 30m investment in Coulsdon South
25/04/2018 15:04:00.......Posted by Mario Creatura

 
 

I'm delighted with today's news that Coulsdon South station is to received a £30 million upgrade over the next two years.

Late last year Network Rail submitted a planning application to Croydon Council to install a new footbridge at one end of the station and to build new lifts and stairs at both platforms. At the time, we local councillors wrote very much in support of the plans.

  • The existing footbridge will be retained and remain in service
  • Platforms one and two will be locally widened to allow access to the proposed staircases, lifts and lift motor rooms.
  • The existing pedestrian access to and from the station remains unchanged along with the ticket office.

Network Rail’s route managing director for the south east, John Halsall, has said the plans willl make the station as a whole more accessible: “These improvements will make travelling by train much easier for people with reduced mobility, people with buggies, bags and bikes, and they will make a real difference to how people get around," he said.

"Train travel should be for everyone, and while there are historic reasons as to why not all our stations are accessible, we remain focussed on making improvements to as many as we can."

As a result of the works, the taxi office will be demolished and the waiting shelter as well as the bike shelters will be permanently relocated.

It is anticipated the works will be completed within the next two years.

 


 

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 Older Blog Posts
24/04/2018
Rescuing a resident at the tip!
23/04/2018
Enough CCTV in Croydon?
21/04/2018
Productive meeting with Aldi
06/04/2018
Letter to save the Coulsdon Medical Centre
27/03/2018
Labour's track record - not something to be proud of
23/03/2018
My Lion Green Road objection
23/03/2018
My Coulsdon Community Centre objection
23/03/2018
Labour dominated planning committee approve controversial Coulsdon schemes
21/03/2018
Coulsdon Medical Practice
14/03/2018
Aldi replies - and wants to meet
07/03/2018
The saga with the Coulsdon Town toilet continues
02/03/2018
A letter to the CEO of Aldi UK about the issues with their Coulsdon Branch
24/02/2018
Future of Coulsdon Yulefest Christmas lights put at risk
17/02/2018
Broken bog strikes again
31/01/2018
Speech on fly-tipping in Croydon
25/01/2018
Full openness and transparency on Brick by Brick?
01/01/2018
Council plans to demolish Community Centre and cut parking in Coulsdon
27/12/2017
Objecting to the Purley Skyscraper
20/12/2017
Labour hypocrisy over 'support' for local taxis
20/12/2017
Gas works distruption
18/12/2017
What happens if the evidence changes on 20mph zones?
11/12/2017
What's happening with the night-time economy report?
05/12/2017
The future location of BoxPark
05/12/2017
A question about Mud - and the viability of businesses in BoxPark
04/12/2017
Aldi parking - just not good enough
04/12/2017
Letter to Lloyds Bank
02/11/2017
New lifts and bridge to be installed at Coulsdon South station
30/10/2017
South Drive petition success - eventually!
06/10/2017
Croydon joins Haringey in opposing Labour Party policy
29/09/2017
Question on housing policy
 
 
 
 
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